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Getting Started With #MAChat on Twitter

The Magento Association (MA) is closing out October with the hosting of our first topical Twitter chat. Centered around the hashtag #MAchat and set to a different topic each time, these chats will be a chance to connect with the MA community and share your expertise in an informal setting. Join us for our first Twitter chat via @MagentoAssoc on Tuesday, 2 November, during which we'll discuss 2021 holiday readiness trends in e-commerce.

Not familiar with Twitter chats? Here's the skinny:

What is a Twitter chat?

A Twitter chat is a live, 24-hour discussion that focuses on a single topic of conversation. It happens on a specific date, and is a chance for people with similar interests to gather, learn and share. A hashtag or group of hashtags is used to make it easy to follow the conversation.

How do I participate?

You’ll need a Twitter account to participate. Then, all you need to do is tweet using the hashtag or hashtags. Alternatively, you can choose not to engage and just follow the conversation via the hashtag and like or retweet insight you agree with. We ask that all participants also follow the #MAchat rules below.


#MAchat Rules

  • Stay on topic. @MagentoAssoc will be watching during Twitter chats to make sure things don’t go too far off topic. If you do find yourself wanting to engage in a separate conversation, do so through private messages.
  • Be pleasant and courteous. This should go without saying, but it is amazing how many people ignore this golden rule. Don’t start an argument. If you disagree on something, be polite in how you say so and conduct the conversation like a debate.
  • If you arrive late, look through the other posts before tweeting. You need to be caught up with the conversation, so take a few minutes to familiarize yourself with what has been said so far. This keeps reposts from occurring, and keeps the chat moving.
  • Respond to people by name. Twitter chats move quickly, and by the time your respond to someone it might not be clear who you were speaking to. Always include their Twitter handle at the beginning of any response. Don’t use real names, as not everyone present is likely to know who the person is.
  • Always use the hashtag. Each Twitter chat has a hashtag associated with the chat (in this case, #MAchat). Use it in every post, or your tweet(s) will not show up as part of the conversation.
  • Make sure your Twitter feed is public. Tweets will not show in the chat, even if you are using the hashtag, if your handle is set to private. Setting your feed to public will ensure that others not following you will be able to see all posts and read what you are saying/contributing.
  • Know what constitutes spam. Posting a link about the topic in question probably won’t raise any eyebrows. Continuously posting the same link, or repeating the same comment over and over, will almost always be flagged. So will posting links that are not related to the topic. Some chats won’t allow any links to be posted at all, so be sure to find out. If in doubt, ask us.
  • This is not a forum for advertising. We will delete any replies that are overtly promotional and violate this rule.
  • Consider adding a disclaimer to your account bio to make it clear that your tweets reflect your opinion and not your employer's. This could protect you from future backlash, especially if you are known public representative of your employer. 

Got it? Great! We cannot wait to hear your insight during the first #MAchat on Tuesday, 2 November.